Exchange Outage Today (March 16th 2026)
Microsoft experienced a major Exchange Online outage that prevented many users from accessing: Their mailboxes Calendars Outlook on the web Outlook desktop Mobile clients (Exchange ActiveSync) The issue was acknowledged by Microsoft at 06:42 AM UTC and tracked under EX1253275 in the Microsoft 365 admin center. Scope of the Outage According to multiple reports: All major Exchange Online connection protocols were affected. Users saw errors accessing Office.com , which temporarily displayed “Something went wrong.” A separate outage also impacted Microsoft 365 Copilot web sign‑in and Copilot web clients (e.g., office.com/chat). Cause of the Problem Microsoft reported: A section of service infrastructure was not processing traffic efficiently. The root cause involved supporting network infrastructure , leading to service degradation across Exchange Online. Engineers implemented configuration changes to mitigate the impact. Is It Fixed? partially . Microsoft stated the outage ha...